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Government for the people

Private cloud storage services provided by NetApp partner Meridian IT help an Australian government agency streamline operations, lower costs and focus on delivering services to the community.

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Meridian IT

Country / Region

Australia

Shifting from CAPEX to OPEX

Formed in 2019, the Australia's NSW Department of Communities and Justice (DCJ) brought together and replaced the former departments of Family and Community Services (FACS) and Department of Justice (DoJ). 

Faced with an aging storage infrastructure, more than AUS$1M in replacement costs, and requirements to move from capital expenditures in favor of commodity services, the agency sought out technology partners that could bring storage-as-a-service to reality.

Right size, right price, right service

NetApp and Meridian IT gave DCJ an operational model to house all file shares (180 terabytes of them) in the Government data centre. NetApp retained ownership of the storage, and Meridian IT provided managed services, invoiced monthly.

Meridian IT understands how we operate and knows our internal policies and processes... their knowledge and approach to customer service, combined with NetApp’s technology, is a perfect match.

Jin Tang, ICT Specialist for Technology Operations and Information and Digital Services, DCJ

Proven success

DCJ is now one of the largest tenants on the NetApp/Meridian IT SaaS offering. The NetApp and Meridian IT SaaS model and support has consistently exceeded DCJ’s SLAs. And not only do Meridian IT save DCJ money through a highly competitive cost model, they deliver more uptime and  better service than an internally managed solution.

“DCJ have been on our NetApp NSW GovCloud Infrastructure as a Service platform for over four years now,“ said Matt Hurford, NetApp’s VP Solutions Engineering and Field CTO NetApp. “It’s been great to see them not only remain with us, but also grow with additional requirements over this time for themselves and the whole DCJ cluster.

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Results

Saved approximately $1million AUS in hard infrastructure costs. 

Significant savings in ongoing management and personnel costs.

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